bajiilive Privacy Policy

Scope of Data Collection

bajiilive may collect the following types of information to establish a relationship with you, provide services, and fulfill legal obligations:

• Identity information: full name, date of birth, national ID number or passport number.
• Contact information: email address, mobile number, and address provided by the user.
• Account and financial information: username, password (encrypted), transaction history, deposit and withdrawal details, and reference information associated with bKash, Nagad, Rocket, or Upay accounts.
• Technical information: IP address, browser type and version, device identifiers, operating system, and cookie data.
• Usage information: logs of activity and navigation on the platform, game play history, and search records.

We collect only the amount of information that is necessary and relevant for providing our services.

Methods of Data Collection

bajiilive collects information in the following ways:

• Direct collection: when you fill out a registration form, create an account, make a deposit or withdrawal, request support via live chat, or contact us by email.
• Automatic collection: when you visit our website, technical information is collected automatically using cookies, web beacons, and similar technologies.
• From third parties: limited information may be received from legitimate third-party verification services for the purpose of identity verification or fraud prevention.

Purpose of Data Use

Collected information is used for the following legitimate purposes:

• Creating, managing, and verifying accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Providing gaming services, bonuses, and promotions.
• Providing customer support via 24/7 live chat at your request.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Ensuring the security and integrity of the platform.
• Complying with applicable laws and regulations.
• Improving the user experience and raising the quality of platform services.
• Informing you about relevant offers and services (if you have given your consent).

We never use your information for purposes beyond those stated above.

Data Storage and Security

bajiilive uses industry-standard technologies and practices to keep your personal information secure:

• SSL encryption: all data transmitted between our platform and your browser is protected by SSL/TLS encryption.
• Limited access: only authorized personnel who require this information for their work will have access to your personal data.
• Data masking: full payment method details are not stored directly; transaction references are kept in masked form.
• Password hashing: your password is not stored directly — it is transformed using a strong cryptographic hash algorithm.
• Regular audits: regular internal reviews are conducted to ensure the effectiveness of security measures.

Your information is stored securely on our servers and may be retained for a period determined by applicable law even after the service relationship ends.

Sharing Information with Third Parties

bajiilive never sells, rents, or commercially shares your personal information with third parties. However, information may be disclosed in the following limited circumstances:

• Service providers: limited operational information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure management.
• Legal obligations: information may be disclosed in response to court orders, directives from regulatory authorities, or lawful requests from law enforcement agencies.
• Fraud prevention: necessary information may be shared to protect account security or take action against fraud.
• Business transfers: in the event of a business merger or acquisition, information may be transferred to the relevant party — however, the protections under this policy will continue to apply.

All third-party service providers with whom information is shared are required to maintain standards consistent with this privacy policy.

Cookie Policy

Cookies and similar tracking technologies are used on the bajiilive website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies:

• Essential cookies: required for managing login sessions, security verification, and core platform functionality.
• Functional cookies: used to remember your language preferences and platform settings.
• Analytics cookies: collect information about platform performance and user behavior, which helps improve our services.

You can control cookies by changing your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

User Rights

As a registered user of bajiilive, you have the following rights:

• Right of access: you may request a copy of your personal information held by us.
• Right to rectification: you may request correction of any inaccuracies in your information.
• Right to erasure: in certain circumstances, subject to legal obligations, you may request that your information be deleted.
• Right to restrict processing: in some cases you may request that restrictions be placed on the processing of your information.
• Right to object: you may object to the use of your information for marketing purposes.
• Right to data portability: in certain circumstances you may request your information in a structured, machine-readable format.

To exercise these rights, please contact our support team.

Protection of Minors

bajiilive strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from persons under the age of 21. We follow an age verification process at the time of registration.

If it comes to our knowledge that a person has created an account while under the age of 21, that account will be closed immediately and the related information will be deleted.

Data Retention Period

We retain your personal information only for as long as necessary:

• For active accounts: for the entire duration that the account remains active.
• For closed accounts: for the period required under financial regulatory rules, which is generally at least five years from the date of account closure.
• For legal claims or disputes: until the relevant claim is resolved.

Once the retention period expires, we securely delete or anonymize the information.

International Data Transfers

Our servers and service providers may be located in various countries. When transferring data, we ensure that applicable data protection standards are met and that your information receives the same level of protection.

Such transfers are always carried out under data protection standard agreements and safeguards.

Policy Changes and Updates

bajiilive reserves the right to review and update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• The "Last updated" date at the top of this page will be changed.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

You are advised to visit this page regularly to stay informed about the latest privacy policy.

Complaints and Oversight

If you have any complaints or concerns about the handling of your personal information, we take them seriously. After a complaint is submitted, we will make every effort to review it within a reasonable time and respond to you in writing.

It is our commitment to resolve all complaints through a fair investigation.