bajiilive Complete Terms and Conditions

1. General Introduction and Definitions

bajiilive is a safe and reliable digital platform for online betting and casino players in Bangladesh. The following terms used in these Terms and Conditions have the meanings set out below:

• "Platform" refers to the bajiilive website, mobile site, and all associated pages.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to a user's personal registration account.
• "Services" refers to all gaming, betting, and financial features provided through the platform.
• "Bonus" refers to promotional offers, cashback, and rewards.

These Terms may be updated from time to time. Continuing to use the platform after any changes means you are automatically considered to have accepted the updated Terms.

2. Account Registration and Eligibility

The following conditions must be met to open an account and use services on the bajiilive platform:

• You must be 21 years of age or older.
• Online gaming must not be legally prohibited in the jurisdiction where you are located.
• Each person may open only one account — multiple accounts are strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• Account passwords and login details are strictly personal and must not be shared with any third party.
• Opening or managing an account on behalf of a minor is strictly prohibited.

bajiilive reserves the right to initiate a KYC (Know Your Customer) verification process at any time. Withdrawals from the account may be placed on hold until verification is complete.

3. Financial Transactions — Deposits and Withdrawals

All financial transactions on bajiilive are conducted in Bangladeshi Taka (BDT / ৳). Our standards are set out in the table below:

• The mobile number or account used to deposit and the withdrawal destination must be the same.
• Depositing or withdrawing using a third-party wallet or account is strictly prohibited.
• There are no additional fees for deposits or withdrawals, though your mobile financial service provider's own charges may apply.
• For unusual or suspicious transactions, bajiilive may place the transaction on hold for investigation.
• Accounts involved in money laundering or fraudulent activity will be permanently closed.

4. Bonuses and Promotions

bajiilive offers a variety of bonus offers. Each bonus has its own terms and conditions, which are clearly stated alongside the offer.

4.1 Welcome Bonus

New members can receive up to a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for the bonus is 20x (initial deposit + bonus). Example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.

4.2 General Bonus Policy

• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• A bonus on one account cannot be claimed more than once.
• If bonuses are claimed through multiple accounts from the same IP address or the same device, both accounts will be closed.
• bajiilive reserves the right to modify, suspend, or cancel any bonus at any time.
• Progress toward wagering requirements can be checked while playing with a bonus balance.

5. VIP Program and Rewards

bajiilive's VIP program has five tiers, and weekly cashback rewards are given at each tier:

• Advancement to a VIP tier is at the discretion of bajiilive.
• Cashback is calculated based on net losses and is credited to the account every Monday.
• Wagering requirements may apply to cashback bonuses.
• If misuse of VIP benefits or strategic betting is detected, the benefits will be cancelled.

6. Game Rules and Gaming Policy

All games available on the bajiilive platform — slots, live casino, sports betting, fishing games, and others — are governed by the following general policies:

• The outcome of all games is determined fairly through RNG (Random Number Generator) or live dealer methods.
• If the internet is disconnected during a game, any active bets are generally saved in the system.
• If a game result is undetermined due to a technical error, the round in question will be considered void.
• Any funds won by exploiting vulnerabilities or bugs in the game software will be forfeited.
• Placing opposing bets on the same outcome to extract bonuses (arbitrage) is strictly prohibited.
• In sports betting, placing bets based on match-fixing or insider information is completely prohibited.

7. Prohibited Activities

The following activities are strictly prohibited on the bajiilive platform. Violating these prohibitions will result in account closure and balance forfeiture:

• Operating multiple accounts or using another person's account.
• Opening an account using a false identity or false information.
• Playing games using bots, automation software, or artificial intelligence.
• Using the platform for money laundering or as a source of illegal funds.
• Attempting cyberattacks, hacking, or interfering with the platform's security.
• Harassing, defrauding, or attempting to harm other users.
• Assisting minors in opening or using an account.

8. Personal Data and Privacy

bajiilive is committed to protecting the personal data of its members. We use SSL encryption and advanced security technology.

• Personal information provided at registration will be used solely for the purpose of providing services and verifying identity.
• Personal information is not sold or shared with third parties, except where required by law or upon request from regulatory authorities.
• Our full Privacy Policy is available separately and is considered part of these Terms.
• Details about cookie use can be found in our Privacy Policy.

9. Account Suspension or Closure

bajiilive reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Failure to provide documents required for identity verification.
• Evidence of suspicious or fraudulent activity.
• For accounts that have been inactive for an extended period (in accordance with policy).
• An account can be closed at the user's own request.

Upon account closure, the process of returning the verified balance (excluding bonuses) will begin, unless there is evidence of fraud or breach of these Terms.

10. Limitation of Liability

bajiilive accepts no liability for the following:

• Financial losses incurred by a member through gaming or betting — all bets are personal decisions.
• Losses caused by internet disconnection or issues with the user's device.
• Software errors from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).
• Losses resulting from a user disclosing their own account information.
• Unforeseen technical issues or circumstances beyond our control (force majeure).

However, for bets affected by a proven server-side error, bajiilive will conduct an appropriate review.

11. Responsible Gaming

bajiilive firmly believes in responsible gaming. We place the highest priority on the health and well-being of our members.

• Members can voluntarily set deposit and betting limits on their own accounts.
• There is an option to temporarily or permanently close your account if needed (self-exclusion).
• If signs of gambling addiction appear, seeking professional help immediately is advised.
• For more information, please visit our Responsible Gaming page.

12. Dispute Resolution

If you have a dispute or complaint, please follow the process below:

• Step 1: Submit the matter through our 24/7 live chat support.
• Step 2: If the matter is not resolved via live chat, write in detail to [email protected].
• Deadline: Complaints must be submitted within 30 days of the incident, otherwise the claim will not be accepted.
• Decision: The decision of bajiilive's management is considered final and binding.

Game logs, transaction records, and system data will be used as the primary evidence in dispute resolution.

13. Intellectual Property Rights

All content on the bajiilive platform — logos, designs, text, graphics, software, and databases — is the intellectual property of bajiilive. Without prior written permission, these may not be:

• Copied, republished, or distributed.
• Commercial use is prohibited.
• Reverse engineering or decompiling is prohibited.

Content from third-party game providers is the intellectual property of those respective companies.

14. Changes to Terms

bajiilive reserves the right to partially or fully modify these terms and conditions at any time. For significant changes:

• A notice will be published on the platform.
• The date of the change will be mentioned.
• Continued use of the platform after any changes will be considered acceptance of the new terms.

If a user does not agree to the new terms, they may request to close their account.

15. Contact & Support

If you have any questions or need clarification about these terms, please contact us:

• Live Chat: 24/7 support is available in Bengali.
• Email: [email protected]

We are ready to respond to all inquiries in Bengali.